Pricing

ELMS plans and credits

ELMS plans

ELMS turns Amazon product links into eBay listings and helps you run them. A plan gives you credits for its term. You spend credits on actions such as importing products from links, AI help and publishing.

Plans

Choose a plan

Prices are in US dollars.

The plans load here. If they do not appear, create your account to see them.

A term is a fixed period. The app shows the exact length of each plan before you pay. How refunds work.

Credits

How credits work

Credits are used when an action completes. If an action fails, the credits come back automatically.

  • All your credits sit in one balance, and you can see it in the app at any time.
  • Credits pay for actions such as importing products from links, AI help and publishing.
  • Automatic features, such as stock and price monitoring, can use credits when they run. You control monitoring with a switch on each listing.
  • Credits are a balance you spend inside ELMS. They have no cash value and cannot be transferred.
  • If a returned credit is missing, write to support@elmstool.com and we restore it.
Included

What every plan includes

The tools below are available on every plan. Each plan has its own name, price, credits and number of eBay stores you can connect.

Drafts with AI help

ELMS uses AI services to help write and improve titles, descriptions, item details and message drafts. You decide what is published or sent: you review drafts before they go live, bulk actions ask you to confirm first, and automatic replies stay off until you turn them on.

Import from a link, a list or a file

Paste an Amazon link or a list of links, or upload a CSV file.

Your pricing rule

Set your Margin (your pricing rule) once and ELMS applies it to your drafts. You can change any price before you publish.

Publish and schedule

Publish to eBay now or schedule a listing for later. A failed publish shows its reason, and you can retry it. A bell in the app tells you when a publish has finished or needs your attention.

Live listings and bulk edit

See your live listings, change many at once, relist items or end the ones you no longer want.

Stock and price monitoring

ELMS can watch the source products of your listings: when the source clearly says a product is out of stock, ELMS can end the listing for you, and when the source price changes it can update your eBay price to follow it. Both are switches you control per listing.

Orders and tracking

Follow orders by stage, mark them as ordered or shipped, and send a tracking number to eBay.

Buyer messages

Answer buyers from one inbox, with saved replies and private notes. Automatic buyer messages are optional and stay off until you switch them on.

Net Profit view

Compare what each order earned with what you paid for the product. Filter by date and export to a spreadsheet file.

eBay policy helpers

ELMS checks drafts for products that eBay prohibits outright and stops the ones it finds before they reach eBay. It also warns you about brand words (VeRO). These checks are aids, not clearance. You decide what to publish.

The app also has research tools: check keyword ranks, reviews, bestsellers and categories, grade a listing and test a price with the calculator.

Payment

How you pay

Payments are handled by our payment partner. ELMS never sees your card or wallet details.

You pay by card or with a digital wallet. Prices are in US dollars, and taxes may be added at checkout where they apply. If you cannot pay either way, write to support@elmstool.com and we will help you renew your plan. After each plan purchase we send you an invoice by e-mail.

  1. Create your account

    You buy a plan inside ELMS, not on this page.

  2. Pick your plan

    Open Buy Credits in the app and pick a plan. The length of its term is shown before you pay.

  3. Pay and start

    Pay at checkout. Your credits are added when the payment is confirmed.

Policy

Refunds

In brief

You can ask for a full refund within 7 days of a purchase. You do not need to give a reason. A refund is not possible if more than 5% of the credits that came with the purchase have been used.

Credits you use count: if more than 5% of the credits that came with a purchase have been used, it cannot be refunded. Automatic features such as stock and price monitoring use credits too, so they count. When a refund is approved, the plan and the credits that came with that purchase end.

To ask, write to support@elmstool.com from your account's e-mail, or open a ticket in Support in the app, and say which purchase it is. We check that your request is within the 7 days and that no more than 5% of the credits have been used, and reply by e-mail.

The Refund Policy explains how the time limit is counted, what cannot be refunded and your legal rights.

Read the Refund Policy
Plan ending

When a plan ends

A plan is paid for one term; the credits that come with a plan are valid until the term ends, and we e-mail you before it ends. Credits you had before a plan are not affected.

What ends
The credits that came with the plan. The number of eBay stores you can connect goes back to what it was before the plan.
What stays
Credits you had before the plan, and your listings, drafts and orders.
Buying again
If you buy a plan while one is running, the new plan’s credits are added at once, and the plan then runs for one more term after the current end date.
Renewals
If your payment method renews your plan, you can stop the renewal before the renewal date from your receipt or by writing to support@elmstool.com.
FAQ

Questions about plans and payments

Can I connect more than one eBay store?

That depends on your plan. Each plan card shows how many eBay stores it lets you connect. Inside ELMS you choose which store you are working in.

Do I need to connect my eBay store?

To publish a listing, you connect your eBay store from inside ELMS. eBay asks you to approve the connection on its own page, and ELMS does not see your eBay password.

What happens when I run out of credits?

Actions that use credits do not run until your balance covers them. Open Buy Credits in the app and pick a plan to add more.

Where can I see my credits?

The top bar of the app shows your balance, and the Buy Credits page shows it too.

What is a term?

A term is the fixed period a plan is paid for. The credits that come with the plan last until the term ends, and the app shows the exact length of each plan before you pay.

How do I pay?

Payments are handled by our payment partner. ELMS never sees your wallet details. You pay by card or with a digital wallet, in US dollars. Taxes may be added at checkout where they apply.

If you cannot pay either way, write to support@elmstool.com and we will help you renew your plan.

Can I get a refund?

You can ask for a full refund within 7 days of a purchase. You do not need to give a reason. A refund is not possible if more than 5% of the credits that came with the purchase have been used. The Refund Policy explains how to ask.

Ready to start, or still have a question?

Create your account and choose a plan inside ELMS. Questions about a plan, payments, invoices and refunds: support@elmstool.com.